Latest Thinking
Agencies
No one will work harder or care more about your business than you.
I do not have an issue with you working with an agency. I ran one for a while myself, and good agencies can be useful.
What I do have an issue with is relying solely on an external party to connect you with prospects willing to pay for your service.
The problem is not help. The problem is dependency. If an agency, freelancer, or media buyer is the only person who understands how your lead flow works, you are operating with a blind spot in one of the most important parts of your business.
Good agencies can help, but they should not be the only people who understand the message, the targeting, the follow-up, the numbers, and the feedback loop. If you do not understand those basics, you cannot properly evaluate the help you are paying for.
That makes it hard to ask the right questions. It makes it hard to tell the difference between a genuine learning period and a vague excuse. It makes it hard to spot nonsense, and it makes it too easy to keep paying because replacing the supplier feels scary.
A paid conversation system gives you a baseline you understand. You know what message is being tested, who it is meant to reach, what response you are trying to create, and what happens when a prospect starts chatting.
From there, hiring help becomes safer. You can still work with an agency. You can still bring in a media buyer. But you are doing it from a position of understanding, not blind dependency.